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Terms & Conditions

These terms apply when you use this website or book work with Decatur Elite Tree Service. Last updated October 11, 2026.

Estimates and Prices

Prices on this website are typical 2026 ranges, not quotes. Every job gets a written price before work starts, and we agree any change with you before doing it.

Insurance Claims

We provide photos and an itemized invoice for storm claims. You remain responsible for paying for the work; whether your insurer reimburses you depends on your policy, and we can’t promise a claim will be approved.

Payment

Payment is due on completion unless agreed otherwise in writing.

Property and Underground Lines

We call JULIE before stump grinding. Please tell us about private underground lines (sprinklers, garage power, invisible fences) that JULIE doesn’t mark. Questions? Email support@decaturtree.com.

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Free walk-around

A Decatur crew lead calls you back to set a time to look at it.